"The affairs of the people, no matter how small, are of utmost importance."

——A Record of the Chengdu High-tech Heart-to-Heart Bridge Party Member Service Team of State Grid Sichuan Electric Power 中共四川省委
在四川成都，有这样一支以共产党员为骨干的队伍，成立的目的是上门解决老百姓的用电问题，他们以为民服务践行初心使命，让党旗始终飘扬在小区楼宇，成为群众身边的先锋队；他们不分白天黑夜，24小时电力抢修，用心用情温暖群众，甘当万家灯火的守护者；他们闻令而动，千里驰援，应急保电，勇担攻坚克难的急先锋；他们用无声的行动和榜样的力量，感召越来越多人加入，堪称星火燎原的点灯人——他们就是国网四川电力成都高新连心桥党员服务队（以下简称“高新连心桥党员服务队”）。自2002年成立至今，42名队员接力传承，8000多个日夜为15个社区近10万用户提供供电服务，被当地老百姓亲切地称为“电力110”，为安全稳定“护航”、为经济发展“赋能”、为美好生活“充电”。2024年8月，中共中央宣传部发布高新连心桥党员服务队先进事迹，授予其“时代楷模”称号。

The members of the High-Tech Heart-to-Heart Bridge Party Member Service Team are exemplary in their steadfast practice of Xi Jinping Thought on Socialism with Chinese Characteristics for a New Era. They are a strong fortress that is deeply concerned about the people and advances with unwavering determination. They are also outstanding representatives who vigorously promote and embody the core socialist values. Moreover, they are a vivid epitome within the group portrait of outstanding Communist Party members in Sichuan.

Light a lamp, bearing the mission and task of the vanguard of electricity.

On the morning of [Month] [Day], when the outdoor temperature in Chengdu reached 35 degrees Celsius with not a breath of wind, it felt like being in a steamer. At the No. 1 Yulin East Street, High-tech Zone, the members of the Gaoxin Lianxinqiao Party Member Service Team were dragging cables to urgently connect a low-voltage power generator with a capacity of 500 kilowatts. With a roar, the generator started operating, relieving the urgent need for electricity among the community residents. Under the scorching sun, sweat continuously streamed down the faces of the team members, and their orange work uniforms were soaked through, looking as if they had been fished out of water... In [Month] [Year], to better meet the residents' electricity needs and enhance the quality of power supply services, the former Chengdu Electric Power Bureau decided to establish the Gaoxin Lianxinqiao Party Member Service Team. They took the lead in household meter transformation and fault repairs, extended their service scope, and voluntarily helped residents solve electricity problems at their doorsteps, bringing a new experience of doorstep service. When it was first established, the team only had 12 members, and the work pressure was enormous. At that time, the team leader Ma Shiwei encouraged everyone, "Since we have raised the banner of the Party Member Service Team, we must clearly identify ourselves as Party members and make a name for ourselves!" From then on, this team became like a big tree, deeply rooted among the people. As the most grassroots and frontline service unit, they adhered to 24-hour power repair, never ceasing for 365 days a year. Once they received an emergency call from community residents, they would ride their "electric horses" and rush to the scene as quickly as possible, aiming to arrive within 15 minutes and restore power at the fastest speed.

"Model of the Times" State Grid Sichuan Electric Power Chengdu High-tech Heart-to-Heart Bridge Party Member Service Team is a vanguard team composed of backbone members of the Communist Party, established based on grassroots frontline teams and stations. Since the 18th National Congress of the Communist Party of China, the High-tech Heart-to-Heart Bridge Party Member Service Team has deeply studied and implemented Xi Jinping Thought on Socialism with Chinese Characteristics for a New Era, remembered President Xi Jinping's earnest instructions, always adhered to the principle of serving the people with the electric power industry, and practiced the original mission of serving the people, allowing the Party's flag to fly high in residential buildings. The picture shows a collage of daily work scenes of the High-tech Heart-to-Heart Bridge Party Member Service Team members. Photo provided by the Publicity Department of the Sichuan Provincial Party Committee.

In a month of the year, Liu Jie, the then team leader of the service team, received a distress call: "Help me, the power at home is out, and my husband's ventilator can't be turned off for too long!" The caller, Aunt Wu, had a husband, Uncle Zhang, who was already 70 years old at the time. Suffering from pulmonary heart disease, Uncle Zhang relied on oxygen at home to sustain his life. Upon receiving the call, Liu Jie and his team members rushed to Aunt Wu's house with a backup generator. Upon inspection, they found that the power outage was caused by a tree branch snapped by strong winds, which had damaged the power lines, resulting in a blackout in the entire area, and it couldn't be restored in a short time. The service team quickly activated the backup generator and set up an emergency power supply for Aunt Wu's home. Seeing the ventilator resume operation, the team members finally relaxed. Aunt Wu held Liu Jie's hand and kept thanking him, "Xiao Liu, you are saving lives!"

Over the years, the High-Tech Heart-to-Heart Bridge Party Member Service Team has conducted over ten thousand power repair and home service missions, answered over ten thousand help-seeking calls, and has been widely recognized by the public. During the extreme high temperatures and drought in Sichuan in the summer, to safeguard the minimum standard of living electricity, the service team operated daily for multiple consecutive days, dispatching over a hundred times a day. They would rather have their work clothes soaked and dried repeatedly, ensuring that citizens would not suffer from the heat.

In addition to residential electricity consumption, the demand for electricity from businesses is also within the service scope of the service team. They actively serve as the "electricity consultant" and "electricity caretaker" for enterprises. The first phase of the Future Technology Innovation Center project of Huawei Chengdu Research Institute was established in the Chengdu High-tech Zone. The institute has a large volume of software development and testing, with many uninterrupted operations, requiring extremely high reliability of power supply and power quality. The service team initiated the "Heart-to-Heart Bridge Collaborative Research" mechanism, forming a research team with multiple doctors from the State Grid Chengdu Power Supply Company. They conducted power checks, issued a diagnostic report spanning several pages, identified and addressed equipment issues, significantly enhancing power reliability; through optimizing energy usage plans, they helped the institute reduce energy costs by nearly ten thousand yuan. The service team also provides fast electricity application services for small and micro businesses, opening a convenient electricity application "green channel" to achieve "application in the morning, power on in the afternoon"; they served Chengdu hotpot restaurants in their "gas to electricity" transformation, going door-to-door to promote electricity substitution, helping hotpot restaurants develop substitution plans, and upgrading grid terminal equipment; they actively facilitated the first green electricity transaction in Sichuan Province, helping enterprises purchase green electricity quotas at lower prices...

Over the years, as millions of citizens and businesses have enjoyed the bustling atmosphere and peaceful days in the city of Chengdu, high-quality power supply services have always been a warm and reassuring presence in this city. The High-tech District "Heart-to-Heart Bridge" Party Member Service Team has demonstrated responsibility and commitment through their sweat, safeguarding the lights of thousands of households in Chengdu, and gathering the scattered sparks from every household and shop into a powerful driving force for high-quality economic and social development.

Build a bridge, ensuring prompt response and assistance whenever needed.

On the screen in the lobby of Chengdu High-tech Power Supply Company, there is a "Support Map" that clearly marks the names, ages, addresses, and health conditions of some elderly residents within the jurisdiction. "These are some elderly individuals in the jurisdiction who face various difficulties in their daily lives, and our team provides regular assistance and services to them," said Liu Yuan, the Party branch secretary of the High-tech Heart-to-Heart Party Member Service Team. The team was established with the goal of "responding to every call and helping in every difficulty." In practice, the team's services have extended from in front of the electricity meter to behind it, and from outdoor to indoor.

The Yu Lin neighborhood is home to many old and dilapidated residential areas, with a high concentration of elderly residents, particularly those living alone. In a certain year, the service team visited the home of Mr. Du Dezhu in Jianguo Lane to address an electrical meter malfunction. They discovered that the elderly man was seriously ill, unable to get out of bed, with no one to care for him. His house, old and weathered, was dark and damp, with daily necessities and convenience foods scattered on the bed. The team members took the initiative to tidy up the old man's home and left their contact numbers. Subsequently, they frequently visited the elderly man's home to chat with him, clean the house, and purchase medications or arrange for medical visits. Granny Du, with deep emotion, said, "My legs, which are so useless, I myself dislike them, yet you do not disdain them at all. You have helped me for so many years, truly closer than family!"

There are many elderly people like Du Dezhu in the area, and the members of the High-Tech Heart-to-Heart Bridge Party Member Service Team have taken note of this and decided to take on the responsibility of assisting elderly people in need within the jurisdiction. As of now, the number of their assistance targets has increased from the initial number. To prevent accidents among elderly people living alone, the service team developed the "Elderly Care Wisdom System," which analyzes electricity usage data to assess the living conditions of elderly people living alone. On a certain date, the team members noticed a sharp decrease in electricity consumption for Dai Meiying, an elderly woman they were paired with for assistance. After contacting her by phone, they learned that she had been bedridden due to illness recently. They promptly coordinated with a hospital's volunteer service team to provide home medical consultations, ensuring that the elderly woman received timely treatment.

Image shows members of the Chengdu High-tech Heart-to-Heart Party Member Service Team of State Grid Sichuan Electric Power conducting electrical safety inspections and volunteer services at the Yulin Elderly Apartment on a certain date. Photo by Hao Fei/Xinhua News Agency.

Another issue with the old residential areas in Yulin Street is the aging buildings and facilities, lack of regular maintenance by property management, and neglected lighting in stairwells, which has long plagued the community residents with the problem of "dark stairwells." In a certain month, resident Uncle Hu went out at night and, due to the darkness in the stairwell, stumbled and nearly "broke his old bones." With a try-it-and-see attitude, he called the Gaoxin Lianxinqiao Party Member Service Team, and the team members arrived on the scene within minutes. Although it was not within their power supply service scope, the team members still paid out of their own pockets to install sound-activated lights in the stairwell of Uncle Hu's building, instantly transforming the once pitch-black stairwell into a well-lit one.

Afterwards, the High-Tech Heart-to-Heart Bridge Party Member Service Team continued to carry out the "Lighting the Way Home" public welfare campaign, illuminating multiple neighborhoods and benefiting tens of thousands of residents. "This team is truly remarkable. The 'dark stairwell' problem that we've been fretting over for so many years has been resolved. The old and damaged stairwell lights have been restored, the sound-activated switches that never worked have all been replaced with new ones, and the wiring is neatly arranged." Community resident Yang Guanglin praised, giving a thumbs-up.

Time flies, and the love service of the Party Member Service Team of Gaoxin Lianxin Bridge continues to expand. They have installed "Love Flashing Door Bells" for elderly people with hearing difficulties, "Electric Meter Magnifiers" for those with poor eyesight, and customized the "One-Click Lianxin Bridge" hotline for elderly people living alone... In the process of assistance, the team members have built deep bonds with the community residents, especially the elderly. Elderly Wu Guirong treats team member Li Chengchen as her own granddaughter, always affectionately calling her "my dear" whenever they meet; Elderly Dai Meiying always thinks of Liu Jie, inviting him to eat dumplings every time she makes them. Among the many thank-you letters received by the service team, one handwritten letter from an elderly person particularly touched everyone. The letter reads: "You respond to every request and come as soon as called. You are not family but more than family."

Raise a Flag, Fortify the Battle Fortress for Emergency Power Supply

The High-Tech Heart-to-Heart Bridge Party Member Service Team is an elite vanguard unit capable of undertaking and succeeding in any mission. Over the years, the team members have stepped up to the challenge, charging forward without ever retreating due to difficulties, adding brilliance only to victories. They have demonstrated the role of a combat stronghold and the vanguard nature of Party members through continuous struggle and overcoming difficulties.

After the devastating Wenchuan earthquake in 2008, the service team rushed to Hongkou Township, a life-isolated island with no food or electricity, and worked tirelessly for three days and nights, manually setting up power poles and laying electrical wires, bringing light to the affected residents. On April 20, 2013, a strong earthquake struck Lushan County, Ya'an City. The service team braved the danger of falling rocks to enter Yuxicun in Baosheng Township, where the disaster was severe, to restore power and light the first lamp in the disaster-stricken Yuxicun area. When they learned that a family on the hillside of Yuxicun had a newborn baby who was just over a hundred days old, and the family had no electricity or firewood, and the young mother, due to shock, had insufficient milk, the team members immediately took action. They connected wires, installed leakage protectors, and set up light switches... Within 15 minutes, a white insulated wire was pulled from a generator over 100 meters away to this simple tarpaulin shelter. The team members later recalled, "Since we knew about it, we couldn't just ignore it; it's our responsibility." In July 2021, the catastrophic floods in Zhengzhou, Henan Province, deeply concerned people across the nation. As part of the "vanguard team" for power emergency response, the Gaoxin Lianxinqiao Party Member Service Team rushed to Zhengzhou for emergency support. Their primary task was to restore power to 150 communities that had been without electricity for nearly 48 hours. With the water levels still high, the team members had to carry cables and work arduously in the dark, flooded basements... When the cables were connected to the distribution boxes and light finally returned to the communities, everyone cheered with excitement!

Over the years, the Party Member Service Team of Gaoxin Lianxin Bridge has always rushed to the scene at the first moment upon receiving urgent, difficult, dangerous, and critical tasks, winning multiple emergency rescue and disaster relief battles, resolutely shouldering the charge flag of emergency power supply.

In July, Zhengzhou, Henan Province, was hit by continuous heavy rains. The Chengdu High-tech Lianxinqiao Party Member Service Team of State Grid Sichuan Electric Power rushed to Zhengzhou to assist in flood relief and power restoration, responsible for the electricity recovery of multiple residential communities. The photo shows the service team, as part of the power protection group, carrying out post-disaster power protection work for residents on July 1. Photo by the Publicity Department of the Sichuan Provincial Party Committee. In the face of major power protection tasks, the High-tech Lianxinqiao Party Member Service Team has also been unwavering and dedicated. During the 31st Summer World University Games held in Chengdu in 2021, the power supply requirements were traced back to "the last centimeter," meticulously ensuring every light bulb, microphone, and socket, guaranteeing the safety and stability of every line without any mistakes. Facing such extreme demands, the service team formed a "sharp blade unit" and moved into the venues 10 days in advance, conducting numerous tedious tests. They walked at least 10,000 steps a day, inspected over 100 switches, achieving power service "guaranteed to the light bulb, guaranteed to the microphone, guaranteed to the socket," making significant contributions to presenting a dazzling and spectacular Chengdu World University Games to the world.

Charging to the forefront and fighting at the cutting edge, the Party Members Service Team of the High-tech Connection Bridge has successfully completed over a hundred major power protection missions over the years. They have ensured that the bright red Party flag always flies high on the special frontline of emergency power protection, demonstrating the spirit of the Communist Party members of the new era through their actions.

Gather a beam of light, persist in doing small good deeds and make them a habit.

It is not difficult to do a good deed, but it is difficult to cultivate the habit of doing good deeds. The Party Member Service Team of the High-tech Connection Bridge regards consistently doing small good deeds and habitually doing small good deeds as an excellent character to be passed down over time. As long as it benefits the people, no matter how trivial the matter is, they will earnestly do it and strive to do it well.

Wu Hao is a member of the "Post" in the High-Tech Heart-to-Heart Bridge Party Member Service Team. When he first joined the team, he followed his mentors through the streets and alleys every day, doing the most mundane tasks like pushing switches, inserting power cards, tightening screws, and changing light bulbs. The young man gradually found the work monotonous and felt a sense of loss. At that time, Team Leader Liu Jie noticed his thoughts and said to him, "Xiao Wu, no matter how small, the affairs of the people are of utmost importance. Look at the lights in the corridors, seemingly insignificant, but they illuminate the way home for residents." The leader's words deeply moved him, and he began to slowly understand the significance of this work. In a certain month, Wu Hao and his teammates met Bai Po, a 70-year-old lady, during an emergency repair and often went to help her with housework. Later, Bai Po wrote a thank-you letter to the team, specifically thanking him and his teammates: "From you, I see the original intention and mission of the Communist Party of China." Wu Hao said that in that moment, he felt an immense sense of pride and truly experienced the sacredness of the "Heart-to-Heart Bridge," understanding the weighty significance behind "no matter how small, it is of utmost importance."

In the year, Wu Hao succeeded as the seventh team leader of the High-Tech Heart-to-Heart Bridge Party Member Service Team. The former team leader, Liu Jie, handed over the files of the assisted individuals to him, saying, "This is our family heirloom. Twenty years ago, the previous team leader entrusted it to me, reminding me to always keep the promise of serving the people. Now, it's your turn!" Since the first team leader, Ma Shiwei, and his team members, the spirit of serving the people has been passed down generation by generation within the High-Tech Heart-to-Heart Bridge Party Member Service Team.

From the initial spontaneous acts of kindness to gradually establishing a normalized mechanism, the High-Tech Connection Bridge Party Member Service Team continuously explores the systematization and institutionalization of volunteer service. They actively integrate into grassroots governance, take the initiative to collaborate with communities, serve as micro-grid members at the grassroots level, and undertake community volunteer service projects. They have established three mechanisms: party construction project recognition, party member community reporting, and multi-level linkage mutual assistance, thereby creating a long-term and stable service system. In the Yulin North Road Community of Chengdu, through long-term tacit cooperation, the service team has established a grid-based cooperation mechanism with the community, ensuring information exchange and mutual promotion of work, and collecting and project-solving the needs of community residents. Currently, members of the High-Tech Connection Bridge Party Member Service Team serve as micro-grid members in individual communities and have set up power positions in multiple community party-masses service centers.

In recent years, the High-Tech Heart Bridge Party Member Service Team has proactively expanded their volunteer services, conducting over numerous activities such as financial aid for education and assistance for the needy. They have provided power services to villages such as Ahou Village in the Liangshan Yi Autonomous Prefecture, helping to consolidate and expand the achievements of poverty alleviation and effectively connect them with rural revitalization. They have also formed partnerships to support left-behind children in revolutionary base areas and ethnic regions. Gradually, they have integrated volunteer services into daily life and made them a regular practice, continuously transmitting the power of electricity and the warmth of love.

Pass on a flame, and promote the spirit of dedication.

From its inception with only a few members, the High-Tech Heart-to-Heart Party Member Service Team has grown to drive the establishment of Party Member Service Teams that cover all cities and prefectures in the Sichuan power system, involving over 1,000 members. This expansion has further led to the formation of multiple Party Member Service Teams within the State Grid system, with nearly 10,000 members. The Party Member Service Team has now become a "shining business card" for State Grid Corporation of China in strengthening grassroots Party construction.

In Mianyang, the Party member service teams have integrated "village-grid co-construction" to leverage the professional advantages of the power grid, merging them with the rural governance strengths of the Party committees and governments, promoting the sinking of service forces, and achieving a four-level connection from the city to the county, township, and village levels. In Nanchong, the Party member service teams initiated the establishment of the Nanchong Zhang Side Service Alliance, where various departments and units jointly promote the spirit of doing small good deeds and serving the people with virtue...

In recent years, the High-Tech Connection Bridge Party Member Service Team has partnered with the Air China Golden Phoenix Flight Attendant Group, the Shaanxi Electric Power Zhang Side Communist Party Member Service Team of the State Grid, and other teams to jointly build and share resources. They have conducted extensive exchanges and public speeches within and outside the industry, reaching over 100,000 people. The teams' concepts of doing small but good deeds, craftsmanship spirit, and service-oriented consciousness have been continuously internalized and expanded, radiating across the nation.

The High-Tech Connection Bridge Party Member Service Team initiated the establishment of the Party Member Volunteer Service Alliance within Sichuan's state-owned enterprise system, promoting joint services in water, electricity, gas, and telecommunications, and encouraging more public service sectors to engage in volunteer work, fostering a strong social atmosphere that values virtue, respects the worthy, and upholds moral integrity.

Walking on the great journey of the new era, the Party Member Service Team of Gaoxin Lianxin Bridge will inspire and mobilize more people, deeply rooting the profound affection for the people in their hearts and spreading it across the land beneath their feet. They will make new achievements and contributions in comprehensively advancing the construction of a powerful nation and the great rejuvenation of the Chinese nation through Chinese-style modernization!

(This article is original. For reprinting, please indicate the source: Qiushi Net)

Source: "Qiushi" / Author: Sichuan Provincial Committee of the Communist Party of China / Production: Zhu Yu / Review: Ma Jianhui