2024.0408

Number of words in this article:530, reading time is about 1 minute

introduction：接近腾讯的人士告诉记者，控制台可理解为开关，已运行的业务不受影响，涉及业务变更暂时有影响。

** Author| ** First Finance Zheng Xutong

On the afternoon of April 8, some netizens noticed that Tencent Cloud had "collapsed." The news quickly appeared on Weibo's hot search. Many netizens said that it had "collapsed" for an hour. "I can't log in to the program anymore. I thought there was a problem with my service." "It broke for an hour." Many netizens gave feedback on social platforms. A picture sent by a netizen shows that the Tencent Cloud console page is not loading normally.

Tencent Cloud responded at 4:45 p.m. that there was an abnormality in services related to the official website console. Engineers were urgently repairing it, and some areas had been restored. Ten minutes later, Tencent Cloud responded that the console service had been restored, the API service was still being restored in Shanghai, and other regions had been restored. At 5:16 pm, Tencent Cloud responded on Weibo that the overall situation had been restored, and announced on its official website that the reason was "abnormalities in services related to the console of Tencent Cloud official website."

The reporter noticed that many netizens on Weibo started reporting abnormalities in Tencent Cloud services an hour ago. Some netizens said that Tencent Cloud suspected that a service failure began at around 3:20 p.m., the server network was not connected and the console was inaccessible, resulting in its work order system being unable to open.

"The console can be understood as a switch. Business that is already running will not be affected. Only business changes will it have a temporary impact." Regarding the abnormal impact of Tencent Cloud services this time, people close to Tencent told the First Financial Reporter.

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